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Need help - cassette deck plays REALLY quiet

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Weissbier:
Hi everyone - I just decided to get something to play my old records and tapes from the 1980s. So I found and bought a cheap Pioneer Centrex KH-8855 compact system on Craigslist. It’s in perfect cosmetic condition and the radio and turntable work great. However, the cassette player has an issue. When playing a cassette, the sound that comes out of the speakers is really quiet and muddy.  I cleaned the heads and pinch roller really good with isopropyl alcohol, but this didn’t help. Any ideas on what I could do next to fix this?

MacGeek:
My apologies if this is too basic and assuming you have tried more than one tape-check for proper Dolby settings.  Also, is there a line level output control?  If so make sure it is turned to near maximum.  Is this an all in one unit?  If not, try another set of inputs, not labeled phono.

Some very dirty decks may need more than one shot at cleaning the heads.

gdv:
Also, did you demagnitize the tape heads?

Weissbier:
There really aren’t any controls on this thing that can fix the issue. It’s an all-in-one unit. See attached photo.

Sir Thrift-a-Lot:
My first guess would be a dirty tape monitor switch.

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