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Behringer Virtualizer Pro

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Slim-Shaddy:
I picked this processor up today and the guy I bought it from was more than happy to show me the unit on with all it's lights working. When I got home to try it out I found that the jog dial doesn't work which means I can use one of the 8 algorithms... and none of the presets. I emailed behringer to see if they can tell me how to fix it. If they don't respond is there anyone on this forum who might be able to fix it for me?
thanks in advance

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