Vintage HiFi Audio Forum

Repair / Help Forum => Repair / Help => Topic started by: vucelick on November 26, 2014, 09:47:37 PM

Title: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: vucelick on November 26, 2014, 09:47:37 PM
I have talked to them sever times over the last 2 years and still no eta on the repair.  Are they still in business?  My recent calls and voice mails have went un-returned?
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: OldiesButGoodies on November 27, 2014, 01:36:53 AM
The shop is open,  but still in the process of getting going again after moving to a new location.  They are noy acceptng new work until the current backlog is processed.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: vucelick on November 27, 2014, 10:19:58 AM
I talked to them about 6 months ago and they told me they had just finished moving into their new location.  They are still moving in after 6 months?
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: Sir Thrift-a-Lot on November 27, 2014, 10:48:55 AM
It's complicated...

http://vintagehifipgh.com/forum/index.php?topic=2974.0 (http://vintagehifipgh.com/forum/index.php?topic=2974.0)

Plus, Tom is now scheduled for surgery that will be another set back.   One or two man operations can be problematic in this way, but Tom is a first class guy and I'm sure he feels terrible about what has gone on.   I also feel certain that he will make it right.

I'm not affiliated with Vintage Hi Fi, these are just the observations of a friend.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: vucelick on November 30, 2014, 04:34:26 PM
So are they actively working on their backlog?  I can seem to get them on the phone at all.  Anyone have any other ideas?
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: Sir Thrift-a-Lot on November 30, 2014, 06:47:33 PM
I hope they are.   I have a few things I want to send their way but won't do so until they get all of that straightened out.   Like I said, you have to be very patient with 1-2 man operations.   However, I'm okay with waiting because I am confident they will do an amazing job.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: OldiesButGoodies on November 30, 2014, 10:28:55 PM
So are they actively working on their backlog?  I can seem to get them on the phone at all.  Anyone have any other ideas?

I hope this ends up well for you.  Tom's work is really good when the shop is active, and it is somewhat common in my experience for these repairs to take some time if done by good techs (Tom's prices are very reasonable so that may have led to too much demand).  As an example, I waited a year for Sam Palermo to restore my Tascam 122Mkii deck, but boy I was happy with the end result.  Good luck!
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: Kingman on December 01, 2014, 06:42:25 PM
I have talked to them sever times over the last 2 years and still no eta on the repair.  Are they still in business?  My recent calls and voice mails have went un-returned?
I've had marriages that didnt last that long.... :-[
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: vucelick on December 11, 2014, 07:57:02 AM
Still can't get anyone on the phone.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: mark on December 11, 2014, 08:58:24 AM
Can you drive there, pick up the unit, and wash your hands of it all?  :(
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: StephenWVU on December 11, 2014, 10:07:57 AM
Mark, are you asking him to pick it up and not complain? The tone seemed nasty and unnecessary but I might not be understanding correctly.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: mark on December 11, 2014, 10:36:21 AM
Hi Stephen. I am saying vucelick should just make arrangements to pick up his amp and move on and maybe seek other avenues for repair work.. Two + years is a long time.

Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: StephenWVU on December 11, 2014, 01:46:57 PM
Gotcha. I'd probably do exactly that.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: vucelick on December 12, 2014, 05:48:36 PM
Not feasible, I live on the west coast.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: Kingman on December 12, 2014, 06:26:59 PM
Bearjew...can you check with Tom and this guy and see if this can be resolved?
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: MasterBlaster on December 12, 2014, 06:47:52 PM
I'm already on it.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: MasterBlaster on December 17, 2014, 02:00:06 AM
I've tried searching the shop but havent been able to locate the unit in question.
Has anyone by chance seen Sunfire Jr plate amps in the shop anywhere?
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: Reverend on December 17, 2014, 10:01:56 AM
I think there were several plate amps in the garage on the right side wall shelf but I didn't notice if any of them are Jr's.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: OldiesButGoodies on December 17, 2014, 04:05:31 PM
Sunfire Jr plate amps = unfixabe
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: vucelick on December 17, 2014, 08:15:05 PM
I called ahead of time to verify that it was fixable.  Hell, at this point I just want it back to fill the hole in the side of the box so I can try to externally power it.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: OldiesButGoodies on December 17, 2014, 09:51:00 PM
Did not mean to be too negative,  but while the plate in the Sunfire Truesub can usually be fixed,  the Jr has IC chips that, once gone, make the sub useless until you find a parts unit on ebay. So technically you could know what chip to replace  and fix,  but getting a working used chip is nearly impossible.  They were made for that sub only.  I learned this the hard way from buying one on ebay thinking it could be fixed. Eventually VHF confirmed it would be on hold until the part appeared on ebay or Craigslist. After two years of waiting I parted the sub out and moved on.
Title: Re: I sent my sunfire amp in the vintage hifi 2 years ago and still dont have it
Post by: vucelick on December 19, 2014, 06:58:09 AM
Damn. I don't suppose anyone knows the thiele parameters for the driver?