It's a principle thing with me, they did a very poor job in treating someone who was ready to plop down $350. If that's how they value a customer willing to spend that kind of money, I won't buy from them. That's not to say the next guy is better, but if you can't answer questions about an auction, you're not getting my money. They do have good prices on some stuff, I may have even bought from them before, but they're not the only game in town.